:root{--text: #6b6375;--text-h: #08060d;--bg: #fff;--border: #e5e4e7;--code-bg: #f4f3ec;--accent: #aa3bff;--accent-bg: rgba(170, 59, 255, .1);--accent-border: rgba(170, 59, 255, .5);--social-bg: rgba(244, 243, 236, .5);--shadow: rgba(0, 0, 0, .1) 0 10px 15px -3px, rgba(0, 0, 0, .05) 0 4px 6px -2px;--sans: system-ui, "Segoe UI", Roboto, sans-serif;--heading: system-ui, "Segoe UI", Roboto, sans-serif;--mono: ui-monospace, Consolas, monospace;font:18px/145% var(--sans);letter-spacing:.18px;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media(max-width:1024px){:root{font-size:16px}}@media(prefers-color-scheme:dark){:root{--text: #9ca3af;--text-h: #f3f4f6;--bg: #16171d;--border: #2e303a;--code-bg: #1f2028;--accent: #c084fc;--accent-bg: rgba(192, 132, 252, .15);--accent-border: rgba(192, 132, 252, .5);--social-bg: rgba(47, 48, 58, .5);--shadow: rgba(0, 0, 0, .4) 0 10px 15px -3px, rgba(0, 0, 0, .25) 0 4px 6px -2px}#social .button-icon{filter:invert(1) brightness(2)}}#root{width:100%;min-height:100svh;display:flex;flex-direction:column;box-sizing:border-box}body{margin:0}h1,h2{font-family:var(--heading);font-weight:500;color:var(--text-h)}h1{font-size:56px;letter-spacing:-1.68px;margin:32px 0}@media(max-width:1024px){h1{font-size:36px;margin:20px 0}}h2{font-size:24px;line-height:118%;letter-spacing:-.24px;margin:0 0 8px}@media(max-width:1024px){h2{font-size:20px}}p{margin:0}code,.counter{font-family:var(--mono);display:inline-flex;border-radius:4px;color:var(--text-h)}code{font-size:15px;line-height:135%;padding:4px 8px;background:var(--code-bg)}:root{--font-main: "Be Vietnam Pro", "Plus Jakarta Sans", system-ui, -apple-system, sans-serif;--font-serif: "Playfair Display", Georgia, serif;--bg-ivory: #FAF8F5;--bg-ivory-warm: #F4F1EA;--bg-ivory-card: #FFFFFF;--bg-sidebar: #F9F7F2;--text-heading: #1C1917;--text-body: #44403C;--text-muted: #78716C;--accent-charcoal: #1C1917;--accent-charcoal-hover: #292524;--accent-gold: #C5A059;--accent-gold-light: #FDFBF7;--accent-gold-border: #E8DFCE;--border-light: #EBE7DF;--border-subtle: #E2DDD3;--border-focus: #C5A059;--shadow-lux-sm: 0 2px 10px rgba(28, 25, 23, .03);--shadow-lux-md: 0 10px 30px rgba(28, 25, 23, .05);--shadow-lux-lg: 0 20px 48px rgba(28, 25, 23, .08);--glass-bg: rgba(255, 255, 255, .85)}*{box-sizing:border-box}body{font-family:var(--font-main);background-color:var(--bg-ivory);color:var(--text-body);margin:0;padding:0;-webkit-font-smoothing:antialiased}.app-viewport{display:flex;height:100vh;width:100vw;overflow:hidden;background:var(--bg-ivory)}.sidebar-nav{width:290px;background:var(--bg-sidebar);border-right:1px solid var(--border-light);display:flex;flex-direction:column;padding:28px 20px;gap:24px;flex-shrink:0}.sidebar-brand{display:flex;align-items:center;gap:14px}.brand-logo-badge{width:44px;height:44px;background:#fff;border:1px solid var(--accent-gold-border);border-radius:14px;display:flex;align-items:center;justify-content:center;font-size:20px;box-shadow:var(--shadow-lux-sm)}.brand-text{display:flex;flex-direction:column}.brand-title{font-family:"Plus Jakarta Sans",var(--font-main);font-size:21px;font-weight:800;color:var(--text-heading);letter-spacing:-.5px}.brand-sub{font-size:11px;font-weight:700;color:var(--accent-gold);text-transform:uppercase;letter-spacing:1px}.new-chat-btn{background:var(--accent-charcoal);color:#fff;border:1px solid var(--accent-charcoal);border-radius:14px;padding:13px 18px;font-family:inherit;font-size:13.5px;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:10px;box-shadow:0 4px 14px #1c191726;transition:all .2s cubic-bezier(.16,1,.3,1)}.new-chat-btn:hover{background:var(--accent-charcoal-hover);transform:translateY(-1px);box-shadow:0 6px 18px #1c191738}.sidebar-section{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:12px}.section-label{font-size:10.5px;font-weight:800;text-transform:uppercase;color:var(--text-muted);letter-spacing:1.2px}.topic-list{display:flex;flex-direction:column;gap:6px}.topic-item{background:#fff;border:1px solid var(--border-light);border-radius:12px;padding:11px 14px;display:flex;align-items:center;gap:12px;text-align:left;cursor:pointer;box-shadow:var(--shadow-lux-sm);transition:all .2s ease}.topic-item:hover{border-color:var(--accent-gold);background:#fdfbf7;transform:translate(2px)}.topic-icon{font-size:17px}.topic-name{font-size:13px;font-weight:600;color:var(--text-heading)}.sidebar-footer{display:flex;flex-direction:column;gap:14px;padding-top:18px;border-top:1px solid var(--border-light)}.agent-status-card{background:#fff;border:1px solid var(--accent-gold-border);border-radius:14px;padding:14px;box-shadow:var(--shadow-lux-sm)}.status-indicator{display:flex;align-items:center;gap:8px}.status-dot{width:8px;height:8px;background:#10b981;border-radius:50%;box-shadow:0 0 0 3px #10b98126}.status-text{font-size:12px;font-weight:700;color:var(--text-heading)}.status-desc{margin:4px 0 0;font-size:11.5px;color:var(--text-muted)}.sidebar-escalate-btn{background:#fff;border:1.5px solid var(--accent-charcoal);color:var(--text-heading);padding:12px;border-radius:12px;font-size:13px;font-weight:700;cursor:pointer;transition:all .2s ease}.sidebar-escalate-btn:hover{background:var(--accent-charcoal);color:#fff}.chat-main-area{flex:1;display:flex;flex-direction:column;background:var(--bg-ivory);overflow:hidden}.chat-topbar{height:70px;background:#ffffffe6;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--border-light);display:flex;justify-content:space-between;align-items:center;padding:0 32px}.chat-title{font-size:17px;font-weight:800;color:var(--text-heading);margin:0}.model-tag{display:block;font-size:11.5px;color:var(--text-muted)}.topbar-actions{display:flex;align-items:center;gap:14px}.trust-pill-top{background:#fdfbf7;color:var(--text-heading);border:1px solid var(--accent-gold-border);font-size:12px;font-weight:700;padding:5px 12px;border-radius:20px}.topbar-escalate-btn{background:var(--accent-charcoal);color:#fff;border:none;border-radius:10px;padding:9px 16px;font-size:12.5px;font-weight:700;cursor:pointer;display:flex;align-items:center;gap:6px;box-shadow:0 4px 12px #00000014;transition:all .2s ease}.topbar-escalate-btn:hover{background:var(--accent-charcoal-hover)}.message-feed{flex:1;overflow-y:auto;padding:28px 40px;display:flex;flex-direction:column;gap:22px}.minimal-welcome-card{background:#fff;border:1px solid var(--border-light);border-radius:24px;padding:40px;max-width:720px;margin:20px auto;box-shadow:var(--shadow-lux-md);text-align:center;position:relative}.welcome-avatar{width:56px;height:56px;background:#fdfbf7;border:1px solid var(--accent-gold-border);border-radius:18px;display:flex;align-items:center;justify-content:center;font-size:28px;margin:0 auto 16px;box-shadow:var(--shadow-lux-sm)}.minimal-welcome-card h2{font-size:24px;font-weight:800;color:var(--text-heading);margin:0 0 10px;letter-spacing:-.4px}.minimal-welcome-card p{font-size:14.5px;color:var(--text-muted);margin:0 0 28px;line-height:1.55}.quick-feature-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;text-align:left}.feature-card{background:#faf8f5;border:1px solid var(--border-light);border-radius:16px;padding:16px;display:flex;gap:14px;align-items:center;transition:border-color .2s}.feature-card:hover{border-color:var(--accent-gold)}.feature-card .icon{font-size:24px}.feature-card strong{display:block;font-size:13.5px;color:var(--text-heading)}.feature-card span{font-size:11.5px;color:var(--text-muted)}.message-row{display:flex;width:100%}.row--user{justify-content:flex-end}.row--assistant{justify-content:flex-start}.user-bubble-text{background:var(--accent-charcoal);color:#fff;padding:14px 20px;border-radius:20px 20px 4px;font-size:14.5px;line-height:1.55;max-width:75%;box-shadow:var(--shadow-lux-md);white-space:pre-wrap}.assistant-card{display:flex;gap:16px;max-width:86%}.assistant-avatar-badge{width:38px;height:38px;border-radius:12px;background:#fff;border:1px solid var(--accent-gold-border);display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;box-shadow:var(--shadow-lux-sm)}.assistant-card-body{background:var(--bg-ivory-card);border:1px solid var(--border-light);border-radius:4px 20px 20px;padding:22px;box-shadow:var(--shadow-lux-md);flex:1;position:relative}.copy-btn{position:absolute;bottom:10px;right:10px;background:var(--bg-ivory-warm);border:1px solid var(--border-light);border-radius:8px;padding:4px 8px;font-size:13px;cursor:pointer;opacity:.4;transition:opacity .15s,background .15s,border-color .15s;z-index:1}.copy-btn:hover{opacity:1}.copy-btn.copied{background:#ecfdf5;border-color:#10b981;opacity:1}.formatted-text-wrapper{font-size:14.5px;line-height:1.65;color:var(--text-body)}.content-h1,.content-h2,.content-h3{color:var(--text-heading);font-weight:800;margin:14px 0 6px}.content-h1{font-size:18px}.content-h2{font-size:16px}.content-h3{font-size:14.5px}.content-p{margin:0 0 10px}.line-spacer{height:8px}.bullet-row{display:flex;gap:10px;margin-bottom:7px}.bullet-dot{color:var(--accent-gold);font-weight:800;font-size:16px}.bullet-text{flex:1}.highlight-bold{color:var(--text-heading);font-weight:700}.styled-chat-link{color:var(--text-heading);font-weight:700;border-bottom:1px solid var(--accent-gold);text-decoration:none;transition:color .15s}.styled-chat-link:hover{color:var(--accent-gold)}.card-footer-strip{display:flex;gap:10px;margin-top:16px;padding-top:14px;border-top:1px solid var(--border-light)}.deposit-tag,.verify-tag{font-size:11.5px;font-weight:700;padding:4px 10px;border-radius:8px}.deposit-tag{background:#fdfbf7;color:var(--text-heading);border:1px solid var(--accent-gold-border)}.verify-tag{background:#f5f5f4;color:#44403c;border:1px solid #E7E5E4}.typing-assistant-card{display:flex;gap:14px;align-items:center}.typing-indicator-box{background:#fff;border:1px solid var(--border-light);border-radius:18px;padding:12px 18px;display:flex;align-items:center;gap:12px;box-shadow:var(--shadow-lux-sm)}.typing-indicator{display:flex;gap:5px}.typing-indicator span{width:7px;height:7px;border-radius:50%;background:var(--text-heading);animation:bounceDot 1.2s infinite ease-in-out}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}.typing-label{font-size:12.5px;color:var(--text-muted);font-weight:600}@keyframes bounceDot{0%,80%,to{transform:translateY(0);opacity:.3}40%{transform:translateY(-5px);opacity:1}}.quick-chips-bar{padding:12px 40px;background:var(--bg-ivory)}.chips-title{display:block;font-size:10.5px;font-weight:800;text-transform:uppercase;color:var(--text-muted);margin-bottom:8px;letter-spacing:.8px}.chips-scroll{display:flex;gap:10px;overflow-x:auto;padding-bottom:4px}.chip-button{background:#fff;border:1px solid var(--border-light);color:var(--text-heading);padding:8px 16px;border-radius:24px;font-size:13px;font-weight:600;white-space:nowrap;cursor:pointer;box-shadow:var(--shadow-lux-sm);transition:all .2s ease}.chip-button:hover:not(:disabled){border-color:var(--accent-gold);background:#fdfbf7;transform:translateY(-1px)}.composer-bar{padding:16px 40px 28px;background:var(--bg-ivory);display:flex;gap:12px}.composer-bar textarea{flex:1;padding:15px 22px;border-radius:16px;border:1.5px solid var(--border-subtle);font-family:inherit;font-size:14.5px;background:#fff;color:var(--text-heading);outline:none;box-shadow:var(--shadow-lux-md);transition:all .2s ease;resize:none;max-height:160px;overflow-y:auto;line-height:1.4}.composer-bar textarea:focus{border-color:var(--accent-charcoal);box-shadow:0 8px 28px #1c19171a}.send-action-btn{background:var(--accent-charcoal);color:#fff;font-weight:700;padding:15px 24px;border-radius:16px;border:none;cursor:pointer;box-shadow:0 4px 14px #1c191733;transition:all .2s ease}.send-action-btn:hover:not(:disabled){background:var(--accent-charcoal-hover);transform:translateY(-1px)}.send-action-btn:disabled{opacity:.4;cursor:not-allowed}.stop-action-btn{background:#dc2626;color:#fff;font-weight:700;padding:15px 22px;border-radius:16px;border:none;cursor:pointer}.lead-ticket-card{background:#fdfbf7;border:1.5px solid var(--accent-gold-border);border-radius:16px;padding:18px;margin-bottom:16px;box-shadow:var(--shadow-lux-sm)}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.ticket-badge{font-weight:800;font-size:13.5px;color:var(--text-heading)}.ticket-id{background:var(--accent-charcoal);color:#fff;font-weight:800;font-size:12px;padding:3px 10px;border-radius:12px}.ticket-desc{font-size:13.5px;color:var(--text-body);margin:0 0 12px;line-height:1.5}.ticket-footer{display:flex;justify-content:space-between;align-items:center}.ticket-status{font-size:11.5px;font-weight:700;color:var(--accent-gold)}.whatsapp-direct-btn{background:#25d366;color:#fff;font-size:12px;font-weight:700;padding:7px 14px;border-radius:10px;text-decoration:none;box-shadow:0 2px 8px #25d36640;transition:transform .2s}.whatsapp-direct-btn:hover{transform:scale(1.03)}.cart-redirect-card{background:linear-gradient(135deg,#fdfbf7,#f0ede5);border:1.5px solid var(--accent-gold-border);border-radius:16px;padding:18px;margin-bottom:16px;box-shadow:var(--shadow-lux-sm);text-align:center}.cart-card-header{margin-bottom:8px}.cart-badge{font-weight:800;font-size:14px;color:var(--text-heading)}.cart-card-desc{font-size:13.5px;color:var(--text-body);margin:0 0 14px;line-height:1.5}.cart-pay-btn{display:inline-block;background:var(--accent-charcoal);color:#fff;font-size:13.5px;font-weight:700;padding:10px 24px;border-radius:12px;text-decoration:none;box-shadow:0 4px 12px #1c191726;transition:transform .2s,box-shadow .2s}.cart-pay-btn:hover{transform:scale(1.03);box-shadow:0 6px 18px #1c191733}.modal-overlay{position:fixed;inset:0;background:#1c191780;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal-content{background:#fff;border:1px solid var(--border-light);border-radius:24px;max-width:500px;width:100%;padding:28px;box-shadow:var(--shadow-lux-lg)}.modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:22px}.modal-title-group h3{font-size:19px;font-weight:800;color:var(--text-heading);margin:0 0 6px}.modal-title-group p{font-size:13px;color:var(--text-muted, #78716c);margin:0;line-height:1.45}.close-btn{flex-shrink:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:10px;border:none;background:#f5f5f4;color:var(--text-heading);font-size:15px;cursor:pointer;transition:background .15s ease}.close-btn:hover{background:#e7e5e4}.lead-form{display:flex;flex-direction:column;gap:16px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-group{display:flex;flex-direction:column;gap:6px}.form-group label{font-size:12.5px;font-weight:600;color:var(--text-heading)}.form-group input,.form-group select,.form-group textarea{width:100%;padding:11px 14px;border-radius:12px;border:1.5px solid var(--border-subtle);background:#fff;color:var(--text-heading);font-family:inherit;font-size:14px;outline:none;transition:border-color .15s ease,box-shadow .15s ease;box-sizing:border-box}.form-group textarea{resize:vertical;min-height:60px}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--accent-charcoal);box-shadow:0 0 0 3px #1c19170f}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:6px}.btn-primary{background:var(--accent-charcoal);color:#fff;font-weight:700;padding:12px 20px;border-radius:12px;border:none;cursor:pointer;transition:opacity .15s ease}.btn-primary:hover{opacity:.9}.btn-secondary{background:#f5f5f4;color:var(--text-heading);font-weight:600;padding:12px 18px;border-radius:12px;border:none;cursor:pointer;transition:background .15s ease}.btn-secondary:hover{background:#e7e5e4}@media(max-width:520px){.form-grid{grid-template-columns:1fr}}@media(max-width:860px){.sidebar-nav{display:none}.message-feed{padding:18px}.quick-chips-bar,.composer-bar{padding:12px 18px}}